Save-the-Date - Conflict Prevention & De-Escalation: A Focus on Individuals Experiencing Homelessness, Mental Illness or Substance Use
Save-the-Date - Conflict Prevention & De-Escalation: A Focus on Individuals Experiencing Homelessness, Mental Illness or Substance Use
Monday, June 8, 2026 (9:00 AM - 4:00 PM) (MDT)
Description
Save-the-Date - Registration opening soon!
The City of Edgewater Parks & Recreation has teamed up with CPRA to bring trainer, Ryan Dowd, back to Colorado on Monday, June 8th for a 3-hour training called, "Conflict Prevention & De-Escalation: A Focus on Individuals Experiencing Homelessness, Mental Illness or Substance Use."
This event has two session times available to best accommodate your schedule. The morning session will be from 9:00am-12:00pm and the afternoon session will be from 1:00pm-4:00pm. The content is the same for both session times. Select your preferred time slot on the registration page.
Location: City of Edgewater Parks & Recreation, 1800 N Harlan St, Edgewater, CO 80214
About this training event:
This 3-hour session is a basic training on conflict prevention and de-escalation. It is designed specifically for frontline employees who interact with many individuals suffering from homelessness, mental illness and substance use. The trainer, Ryan Dowd, has run a large homeless shelter outside Chicago for over 20 years. His trainings are used by thousands of organizations around the world, including McDonald’s, Wendy’s and Whataburger.
Meet Ryan!

When I was 21 years old, I started working at a large homeless shelter outside of Chicago. I had no idea what I was doing. I received zero training.
In my first year at the shelter, I had:
- A knife pulled on me.
- A pulled pork sandwich dumped on my head.
- A delusional woman (who thought she was Queen Elizabeth) threaten me.
It was really freakin’ tough! I spent the next twenty years at the shelter learning how to prevent and deescalate conflict. It took a lot of experimentation to see what works:
- What happens if I stand this way?
- What will he do if I say this phrase?
- When should I call the police?
Now I train organizations how to work with individuals experiencing homelessness. Our trainings are used by over 2,200 organizations in eight countries:
- Libraries
- Nonprofits
- Businesses
- Local government, etc.
Learn more at www.homelesstraining.com.
1800 N Harlan Street
Edgewater, 80214